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Privacy Policy

(Una Anna Limited – Updated 2024)   
Registered in England & Wales – No: GB13401002
Data Controller: Una Anna Limited
Email: sezin@unaanna.co.uk

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1. About This Policy

This Privacy Policy explains how Una Anna Limited (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you:

  • Visit our website www.fascialmanipulationuk.com

  • Submit a course enquiry or registration form

  • Contact us via WhatsApp, email, chat or social media

  • Subscribe to updates or newsletters

  • Attend one of our Fascial Manipulation® training courses

We are committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.

2. What Personal Data We Collect

We may collect the following information:

Information you provide directly

  • Name, email address, phone number

  • Professional background & eligibility details

  • Course selection & registration information

  • Payment confirmation (processed securely by Wix Payments/Stripe – we do NOT store card details)

  • Notes you submit through contact forms or WhatsApp

Information collected automatically

  • Website usage & analytics (via Wix)

  • IP address, device information, browsing behaviour

  • Cookies (see Wix Cookie Policy banner)

Information from third-party platforms

If you interact with us via:

  • Instagram

  • Facebook

  • WhatsApp

  • Wix Chat
    those services may also collect data under their own privacy policies.

3. How We Use Your Data

We use your information to:

  • Process course enquiries and manage registrations

  • Confirm eligibility for FM courses

  • Send pre-course materials and logistical information

  • Respond to messages via WhatsApp or chat

  • Improve our website and user experience

  • Send optional updates about future courses (only if you consent)

We never sell your data.

4. Lawful Basis for Processing

We process your information under:

  • Contract – to deliver your course registration

  • Legitimate Interest – to respond to enquiries

  • Consent – for optional marketing updates

  • Legal Obligation – financial & tax requirements

5. How We Store & Protect Your Data

Your data is stored securely through:

  • Wix (encrypted servers)

  • Email inbox protected by multi-factor authentication

  • Secure CRM tools (if used)

We retain course-related data for up to 7 years (legal requirement for training records & HMRC).
Marketing consent can be withdrawn anytime.

6. Sharing Your Data

We may share limited necessary information with:

  • Fascial Manipulation® Institute by Stecco (Italy)
    Only if required for official certification & exam access

We do not share your information with any other third parties.

7. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw marketing consent

  • Object to processing

  • Request a copy of all personal data we hold

To make a request: sezin@unaanna.co.uk

We will respond within 30 days.

8. Cookies

Our website uses Wix cookies for:

  • Site functionality

  • Visitor analytics

  • Security

You can manage or refuse cookies through the banner or browser settings.

9. Contact

If you have any questions regarding this Privacy Policy or your data:

📩 sezin@unaanna.co.uk
📍 Office 408, Screenworks, 22 Highbury Grove, London, N5 2EF, UK

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